Twilight Render LLC will refund the purchase of any license for Twilight Render plugin for Trimble SketchUp under the following conditions:

  • Unactivated licenses will be refunded upon request without question within 60 days of purchase.  After 60 days, refunds will be given where allowable by the transaction platform used.
  • Activated licenses purchased less than 60 days prior will be refunded upon request as long as a suitable and acceptable explanation is given for why a refund is desired.
  • Activated licenses purchased more than 60 days prior will not be refunded except under special circumstances.

Refunds may take 3-5 business days to be processed.

In the event of a disputed charge from a credit card issuer or processor, Twilight Render LLC will refund any unactivated license immediately.  However, any disputation of a charge for an activated license will be contested.  Twilight Render LLC will cooperate fully with credit card issuers and processors to fight credit card fraud.

We use cookies for the basic operation of our website and forum. To continue using this site normally, please accept the use of cookies. .