Twilight Render LLC will refund the purchase of any license for Twilight Render plugin for Trimble SketchUp under the following conditions:
- Unactivated licenses will be refunded upon request without question within 60 days of purchase. After 60 days, refunds will be given where allowable by the transaction platform used.
- Activated licenses purchased less than 60 days prior will be refunded upon request as long as a suitable and acceptable explanation is given for why a refund is desired.
- Activated licenses purchased more than 60 days prior will not be refunded except under special circumstances.
Refunds may take 3-5 business days to be processed.
In the event of a disputed charge from a credit card issuer or processor, Twilight Render LLC will refund any unactivated license immediately. However, any disputation of a charge for an activated license will be contested. Twilight Render LLC will cooperate fully with credit card issuers and processors to fight credit card fraud.