Exploration render hangs with section cut 2019

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pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Exploration render hangs with section cut 2019

Post by pbacot » Mon Feb 18, 2019 6:49 pm

Found out that in 2019 a section cut in the drawing will cause Exploration Render to hang. Not on the first render but on updating it seems. I simply open the default SketchUp template add a section cut on the guy and set the E render a couple times.

Not always sure whether a subject is "feedbacK" or "support." I suspect this one is a bug, but it could be just me. However I can't see a way to avoid it, other than not trying to use the E render if I have sections in the drawing. The section doesn't have to be active to do this.

pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Re: Exploration render hangs with section cut 2019

Post by pbacot » Mon Feb 18, 2019 6:53 pm

Woops it also happens with the main render window. Just push Low+ and boom it renders. Push it again and you get the beach ball. I just ran across this in a busy rendering-modeling schedule, and didn't fully explore what was happening.

Chris
Posts: 5346
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Exploration render hangs with section cut 2019

Post by Chris » Mon Feb 18, 2019 7:50 pm

Are you using MacOS 10.14?

pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Re: Exploration render hangs with section cut 2019

Post by pbacot » Tue Feb 19, 2019 12:53 am

Yes. 10.14.3.

Chris
Posts: 5346
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Exploration render hangs with section cut 2019

Post by Chris » Tue Feb 19, 2019 3:31 pm

This is probably all part of the same Mojave issue. I've been waiting on some new hardware since my previous OSX development machine wasn't allowed to upgrade to Mohave (grrr). It should arrive today and we should hopefully get some progress made on figuring out why things aren't working on Mojave.

pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Re: Exploration render hangs with section cut 2019

Post by pbacot » Tue Feb 19, 2019 4:35 pm

Otherwise, my old (2013 is old for Macs now) does OK with Mojave and Twilight. Thanks. I'd be happy to test things if needed.

Chris
Posts: 5346
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Exploration render hangs with section cut 2019

Post by Chris » Tue Feb 19, 2019 5:51 pm

pbacot wrote: Tue Feb 19, 2019 4:35 pm Otherwise, my old (2013 is old for Macs now) does OK with Mojave and Twilight. Thanks. I'd be happy to test things if needed.
So you have a Mac that runs Mojave and Twilight Render successfully and one that doesn't?
We will definitely be contacting the users who have reported issues with Mojave when we have an update that we think will resolve the problems.

pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Re: Exploration render hangs with section cut 2019

Post by pbacot » Tue Feb 19, 2019 8:07 pm

No. By "otherwise" I mean other than this problem (so far).

Chris
Posts: 5346
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Exploration render hangs with section cut 2019

Post by Chris » Tue Feb 19, 2019 9:03 pm

:^: It makes it easier to diagnose when there aren't exceptions. That's what makes Macs so challenging. On some macs, it works fine and on others it doesn't and it's essentially impossible to determine why the difference. I would rather it fail on all installs Mojave rather than just some.

pbacot
Posts: 364
Joined: Wed Oct 03, 2012 2:27 am
OS: MacOSXMojave
SketchUp: 2019

Re: Exploration render hangs with section cut 2019

Post by pbacot » Tue Feb 19, 2019 9:54 pm

i thought the original idea of Macs was to control the OS/hardware for consistency, but now after Jobs, maybe not.

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