UI reports with V2.11

For all the users of Twilight Render (V1 & V2), to ask questions and get started
Post Reply
Chris
Posts: 4830
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

UI reports with V2.11

Post by Chris » Thu Oct 26, 2017 10:31 pm

If you have any issues with the new UI layout in V 2.11, please report them here.
You must include:
Your operating system
Your version of SketchUp
A screenshot that demonstrates the issue

Hopefully we won't encounter any issues but if there are, please let us know so we can get them fixed. :hat:

Niknelb
Posts: 3
Joined: Fri Dec 01, 2017 8:56 am
OS: macOS
SketchUp: 2017

Re: UI reports with V2.11

Post by Niknelb » Sat Dec 09, 2017 2:53 pm

I've just bought V2.11 Pro and am busy getting to grips with it. I've discovered one UI oddity though.

It runs perfectly on my iMac (64bit, High Sierra, SU 2017) but the same install on my macBook Pro (64 bit, High Sierra, SU 2017) shows the render settings out of sequence viz:

Screen Shot 2017-12-09 at 14.35.07.png
Screen Shot 2017-12-09 at 14.35.07.png (61.97 KiB) Viewed 1507 times

I've uninstalled and reinstalled the extension several times but it still comes up with this sequence.

Any ideas?

Chris
Posts: 4830
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: UI reports with V2.11

Post by Chris » Sat Dec 09, 2017 9:11 pm

This isn't Twilight Render, this is the new OSX. I'm not an OSX expert (nor really a fan), so I don't know the details, but I do know that in the most recent upgrade for OSX, files are no longer listed alphabetically in many circumstances. Apple created a new file system (or something) and I guess they didn't think it was important to keep things listed alphabetically.
I was not aware this would affect our render settings list though. :roll: We will look into a fix in the next release.
Thanks for the post

Niknelb
Posts: 3
Joined: Fri Dec 01, 2017 8:56 am
OS: macOS
SketchUp: 2017

Re: UI reports with V2.11

Post by Niknelb » Sun Dec 10, 2017 12:25 pm

This could well be the case but the mystery runs deep. For example:

my iMac, where the files are listed in order, is running macOS version 10:13.1

whereas

my macBook Pro, where the files are out of order, is running ........... macOS version 10:13:1

Thanks for looking into it and I look forward to hearing if and when you get to the bottom of it.

(I share some of your feeling about OSX - that's why I run Windows 10 under Parallels when I need to escape!)

Chris
Posts: 4830
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: UI reports with V2.11

Post by Chris » Mon Dec 11, 2017 3:19 am

I don't know why one would be different from the other. Maybe it's a system setting?

I do know that the SketchUp team ran into this problem quite significantly when preparing SketchUp 2018. There were issues where the order that Ruby scripts were executed in suddenly changed (because the files were listed in basically a random order).

Up until now, I believe we just listed the render presets as the operating system presents them, in whatever order that is (which you would think would always be alphabetical). It seems that we will now have to start sorting them ourselves.

Niknelb
Posts: 3
Joined: Fri Dec 01, 2017 8:56 am
OS: macOS
SketchUp: 2017

Re: UI reports with V2.11

Post by Niknelb » Tue Dec 12, 2017 10:11 am


Chris
Posts: 4830
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: UI reports with V2.11

Post by Chris » Tue Dec 12, 2017 4:32 pm

Yep, that looks like basically the same problem. Applications can no longer rely on OSX to provide a sorted list of files and will have to do it themselves (which is trivial, but not how things have historically been done).

Mike1158
Posts: 530
Joined: Wed Aug 26, 2009 7:15 pm

Re: UI reports with V2.11

Post by Mike1158 » Sun Feb 11, 2018 2:22 pm

I still find it difficult to access the render preset selection. With a two screen setup I find the render preset spilts across both screen making it a hit or miss process. Not exactly the end of the world but less than ideal. I do manage right now.

Chris
Posts: 4830
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: UI reports with V2.11

Post by Chris » Mon Feb 12, 2018 3:19 pm

Ok, thanks for the feedback. We will look into how that can be improved.

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 3 guests