OS X Mavericks

The Twilight Render Team shares tips, ideas, helpful hints, and more on using Twilight Render
Cody
Posts: 16
Joined: Wed Mar 27, 2013 7:31 pm

OS X Mavericks

Post by Cody » Wed Oct 30, 2013 12:03 am

FYI all, I'm having a bit of trouble with 8-20 hour twilight exports in Mavericks. Don't know if it's Sketchup and Mavericks or Twilight and Mavericks - or just plain Mavericks - but the "most advanced operating system in the world" is giving me quite a fit. I'm sure it will be ironed out in the future, but I wanted to let you know.

Cody
Posts: 16
Joined: Wed Mar 27, 2013 7:31 pm

Re: OS X Mavericks

Post by Cody » Wed Oct 30, 2013 12:03 am

It's closing out - the whole sketchup program closes out.

Chris
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Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: OS X Mavericks

Post by Chris » Wed Oct 30, 2013 12:44 am

What do you mean by "8-20 hour twilight exports"? Do you mean you are running a render for that long and it's crashing? Or that it's taking 8-20 hours to export a scene?

Chris
Posts: 5344
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: OS X Mavericks

Post by Chris » Wed Oct 30, 2013 1:17 am

Assuming you mean it's occurring after 8 to 20 hours of rendering, here's my gut opinion:

Since it doesn't crash right away, or in response to any kind of specific action (button press or whatever), and since this problem doesn't occur with the previous version of OSX (right?), I think it is quite possibly an overheating/overloading issue. I came across one article where the user said Mavericks crashed frequently when the CPU was at 100%. The other possibility is that there is a "memory leak", meaning SketchUp is steadily eating up more and more memory until it runs out. You could check how much memory SketchUp is using, say once an hour every hour. Compare that against Mountain Lion (if it's available) and see if there is a big difference. It is entirely possible that an OSX change is causing a memory leak somewhere down in the guts of the OS that wasn't there in previous versions.

Obviously Twilight Render hasn't changed, and SketchUp hasn't changed. So it has to be an issue with the hardware as a result of the new OS, or a change in the basic behavior of the OS. In either case, hopefully Apple will get it updated quickly.

JakeMM
Posts: 99
Joined: Sat Aug 17, 2013 10:08 am

Re: OS X Mavericks

Post by JakeMM » Wed Oct 30, 2013 1:28 pm

I've just been looking into this as I've ordered a new Macbook which will be shipped with Mavericks.

I came across this video explaining how a new feature called "App Nap" was preventing rendering in Final Cut Pro.

Give this fix a go with Sketchup and see if it works:

http://youtu.be/_k4sPrWOxso

Cody
Posts: 16
Joined: Wed Mar 27, 2013 7:31 pm

Re: OS X Mavericks

Post by Cody » Mon Nov 04, 2013 1:28 am

by 8-20 hour renderings, I mean all night exports. Thanks for the response and the help.

I had a big project due and just downgraded back to lion. I wish I'd tried the "no nap" button before downgrading. Oh well.

I'm going to wait until other people tell me they aren't having trouble. I'm glad I've published the problem. The sketchup team has escalated this. The whole sketchup program closes.

Thanks guys.

Cody
Posts: 16
Joined: Wed Mar 27, 2013 7:31 pm

Re: OS X Mavericks

Post by Cody » Mon Nov 04, 2013 1:55 am

by 8-20 hour renderings, I mean all night exports. Thanks for the response and the help.

I had a big project due and just downgraded back to lion. I wish I'd tried the "no nap" button before downgrading. Oh well.

I'm going to wait until other people tell me they aren't having trouble. I'm glad I've published the problem. The sketchup team has escalated this. The whole sketchup program closes.

Thanks guys.

JakeMM
Posts: 99
Joined: Sat Aug 17, 2013 10:08 am

Re: OS X Mavericks

Post by JakeMM » Fri Nov 29, 2013 5:52 pm

Just to let you know, I disabled App Nap and so far haven't found any issues with really long renders.

I haven't tried it with App Nap on, so I'm not completely sure there aren't other factors involved, but on my Macbook at least, it has completed a couple of really long renders without issue.

John
Posts: 78
Joined: Mon Mar 19, 2012 2:29 pm

Re: OS X Mavericks

Post by John » Tue Dec 17, 2013 7:30 pm

Today I had the same problem. (or similar problem) I can render my first rendering session on Prelim and it renders fine. When I change to a higher setting, it will crash, Twilight and SketchUp will close. I think it's a Mavericks problem. I had other problems with my computer since I've installed Mavericks. I've tried the "App Nap" and that didn't make any difference.

BTW, Cody, how were you able to downgrade back to Mountain Lion? I tried a clean install back to Mountain Lion but the only option it gave me was Mavericks.

Fletch
Posts: 12902
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OS: PC 64bit
SketchUp: 2016-2023
Contact:

Re: OS X Mavericks

Post by Fletch » Tue Dec 17, 2013 9:00 pm

Before changing OS, It could be that you are running out of RAM. Have you tried watching the RAM usage before-during-after the "crash"? Have you tried rendering on Easy 09 render setting? It should take less RAM than Easy1-7 render settings.

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