Update to Sketchup 2021

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Bubbaloo72
Posts: 3
Joined: Mon Nov 09, 2020 3:41 pm
OS: Big Sur
SketchUp: Pro 2020

Update to Sketchup 2021

Post by Bubbaloo72 » Fri Nov 20, 2020 5:58 pm

Hi there,

I have updated to Sketchup 2021 and when opening files they seem to have lost the Twilight settings - is there a way of porting this information over to the new file - you can't open the previous file once opened in sketchup 2021!

Many thanks

Ivan :oops:

Fletch
Posts: 11313
Joined: Fri Mar 20, 2009 2:41 pm
OS: PC 64bit
SketchUp: 2013-20
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Re: Update to Sketchup 2021

Post by Fletch » Sat Nov 21, 2020 10:26 pm

We can not reproduce this error.
Which version of Twilight are you using for SU2021? Did you install from our latest download update?
Which system OS are you working with?

Bubbaloo72
Posts: 3
Joined: Mon Nov 09, 2020 3:41 pm
OS: Big Sur
SketchUp: Pro 2020

Re: Update to Sketchup 2021

Post by Bubbaloo72 » Thu Nov 26, 2020 11:32 pm

Am using Big Sur and the latest version of the Twight render hobby
thanks

Chris
Posts: 5109
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Update to Sketchup 2021

Post by Chris » Fri Nov 27, 2020 1:42 am

Twilight Render V2 no longer updates settings from the legacy V1. Is that what you are referring to?

Otherwise, there is no reason a previous install of V2 (like from SketchUp 2020) would not retain its settings.

Fletch
Posts: 11313
Joined: Fri Mar 20, 2009 2:41 pm
OS: PC 64bit
SketchUp: 2013-20
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Re: Update to Sketchup 2021

Post by Fletch » Fri Nov 27, 2020 4:41 pm

Please provide step-by-step for us to reproduce this error. Thank you.

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