Twilight Render V2 OSX Install Report

Questions, bugs, help for Twilight Render V2 Hobby and Professional
Chris
Posts: 5103
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Twilight Render V2 OSX Install Report

Post by Chris » Tue Sep 23, 2014 4:12 am

If you are installing Twilight Render V2 on OSX, we'd love to get a report on your successful or failed install. Please post your OSX specs, such as complete OSX version number, graphics card, and computer type!

Thanks for helping us make Twilight Render better!

longtrip68
Posts: 22
Joined: Sun Dec 14, 2014 4:02 am

Re: Twilight Render V2 OSX Install Report

Post by longtrip68 » Sun Dec 14, 2014 5:29 am

Downloaded V2 Hobby 64 bit

Macbook Pro (32 bit) specs:
Screen Shot 2014-12-14 at 9.55.54 AM.png
Screen Shot 2014-12-14 at 9.55.54 AM.png (34.58 KiB) Viewed 8892 times
Followed directions from your website.

When I open Sketchup it almost immediately crashes.

Please tell me how to uninstall it so I can at least open SketchUp and finish working on my model.

Thanks

Chris
Posts: 5103
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Twilight Render V2 OSX Install Report

Post by Chris » Mon Dec 15, 2014 5:23 am

As I mentioned in another thread, I don't think your OSX is 32 bit. You can't run SU 2015 on a 32 bit OSX.

You can remove Twilight Render by navigating to the SketchUp plugins directory here: MacHD/Library/Application Support/SketchUp 2015/SketchUp/plugins and deleting the twilight2.rb and TwilightV2 folders.

longtrip68
Posts: 22
Joined: Sun Dec 14, 2014 4:02 am

Re: Twilight Render V2 OSX Install Report

Post by longtrip68 » Tue Dec 16, 2014 3:50 am

Chris,

Thanks for the reply. After some brief research, you are absolutely correct...my Macbook is 64 bit. Who knew?? I bought it used on eBay and it is a 2009, so I just assumed it was 32 bit.

Anyway, any thoughts on why SU is crashing after installing TL V2? Is it something you guys are working on at the moment? I really want to buy it.

Thanks

Fletch
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OS: PC 64bit
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Re: Twilight Render V2 OSX Install Report

Post by Fletch » Tue Dec 16, 2014 9:09 pm

OK,
Your OSX Yosemite is 64bit.
SU2015 for Mac only exists in 64bit flavor.
So you need to install the very latest version of Twilight that is for MAC AND 64bit for SU2015.
Please make sure you've installed correct version from this page here

longtrip68
Posts: 22
Joined: Sun Dec 14, 2014 4:02 am

Re: Twilight Render V2 OSX Install Report

Post by longtrip68 » Thu Dec 18, 2014 6:15 am

Fletch wrote:OK,
Your OSX Yosemite is 64bit.
SU2015 for Mac only exists in 64bit flavor.
So you need to install the very latest version of Twilight that is for MAC AND 64bit for SU2015.
Please make sure you've installed correct version from this page here
Chris,

Just so there is no confusion, I did install the latest Twilight V2 64bit for Mac (Hobby) for Sketchup 2015 on my 64bit laptop. That is what I have been having problems with. (I know I was a little confused about whether my Mac was 32 or 64bit, but I think that is irrelevant because I still installed the proper version of V2 for use with SU 2015 on a Mac)

I have since Uninstalled Twilight V2 64bit for Mac and stopped using SU 2015. I have INSTALLED Twilight V2 32bit for Mac and went back to SU 2014. HUGE Improvement. Works flawlessly. This is still with OS X Yosemite as well. Hope this helps in the troubleshooting.

Dane

Chris
Posts: 5103
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Twilight Render V2 OSX Install Report

Post by Chris » Thu Dec 18, 2014 3:29 pm

Thanks for the update. That is good information to know.

It's still pretty early for both SU 2015 and Yosemite. If the problem is SU 2015 hopefully that is something that will get fixed as time goes on.

Jmac59
Posts: 2
Joined: Tue Jun 02, 2015 12:07 pm

Re: Twilight Render V2 OSX Install Report

Post by Jmac59 » Tue Jun 02, 2015 12:21 pm

Problem installing Twilight2 Hobby/Pro 32bit / 64bit to SketchUp 2014

I can't seem to shake this message (see images enclosed) any help out there? I have tried all flavours of the install file, both 64/32Bit, and removed them completely but nothing seems to work. I have assumed my machine is 64Bit as the 64Bit Kernel and Extensions=Yes on the System Software Overview.

Over to you smart guys and gals.

Ultimately i want the Pro version installed..
Screen Shot 2015-06-02 at 13.08.13.png
Screen Shot 2015-06-02 at 13.08.13.png (56.2 KiB) Viewed 8311 times
Specs of machine…
Screen Shot 2015-06-02 at 13.15.04.png
Screen Shot 2015-06-02 at 13.15.04.png (35.95 KiB) Viewed 8311 times
Screen Shot 2015-06-02 at 13.16.08.png
Screen Shot 2015-06-02 at 13.16.08.png (64.18 KiB) Viewed 8311 times

Chris
Posts: 5103
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Twilight Render V2 OSX Install Report

Post by Chris » Thu Jun 04, 2015 2:24 pm

2 big things.
1. SketchUp 2014 is 32 bit, so you must download and install the 32 bit version of Twilight Render. It doesn't matter what your operating system is; it matters only what SketchUp version you are using.
2. Twilight Render V2 doesn't support OSX 10.7, only 10.8 and later.

Jmac59
Posts: 2
Joined: Tue Jun 02, 2015 12:07 pm

Re: Twilight Render V2 OSX Install Report

Post by Jmac59 » Fri Jun 05, 2015 7:13 am

Chris,

Thanks for clearing that up - i was a trying to verify that without previous success.

The website does state the 10.8+ compatibility but I had wrongly assumed this to be a statement of compatibility with the most recent OSX updates rather than a minimum requirement.

Thanks again!

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