Twilight V2 x64 Bit Crashing all the time (RESOLVED)

[Fletch]

are you on osx or win? which version of which operating system are you using?

[dziki rex]

Win 7 64bit

As I read here this problem was already noticed and we are waiting for solution (I hope).
The main reason I skipped to twilight 2 was that it operates on 64bit Sketchup 2015 so I could create bigger models than previously without loosing speed. This it in theory. In practice I can't render models bigger than 150MB because render is crashing. In Twilight 1.5 I was able to render even 300MB models what is impossible in T2, so until this is fixed Twilight 2 is a step back for me. I don't need advices how to optimize my models because I already know this. What I need are bigger models.

[Fletch]

It looks like it is a memory problem in the Kerkythea render engine. Yes, it's ironic that there is a memory problem in the x64 version. It will only occur when the render engine loads an image texture after SketchUp exceeds a certain memory threshold.

I've contacted the Kerkythea developer with the problem. Hopefully they will get it fixed for us quickly.

Please provide a scene which is crashing for you - send crashing scene and steps to repeat to: support-at-twilightrender.com

[jhatfield]

I was wondering how things were going with the fix. I am still having problems with twilight crashing SketchUp. It happens when I click to render and it is gathering information with SketchUp.

Here is my dump summary from Sketchup.


Dump Summary
------------
Dump File: SketchUpTKLP6RL7.dmp : C:\Users\jhatfield.000\AppData\Local\Temp\SketchUpTKLP6RL7.dmp
Last Write Time: 09/01/2015 10:24:09 AM
Process Name: SketchUp.exe : C:\Program Files\SketchUp\SketchUp 2015\SketchUp.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 6.1.7601
CLR Version(s): 4.0.30319.18444

Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
SketchUp.exe C:\Program Files\SketchUp\SketchUp 2015\SketchUp.exe 15.2.685.0
.....
[shortened by admin]

I hope this may help.

Best Regards,
J Hatfield

[Chris]

We are still waiting on a fix. Sorry for the delay but we will get an update out as soon as we receive the fixed KT render engine.

[Chris]

The fix for Windows SU 2015 x64 is now available. We recommend everyone upgrade as soon as possible.

[dziki rex]

Works perfectly. This is really a solution.