Latest TW V2 Crashing

Questions, bugs, help for Twilight Render V2 Hobby and Professional
Chris
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Joined: Sun Mar 08, 2009 3:00 am
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Re: Latest TW V2 Crashing

Post by Chris » Mon Jul 18, 2016 1:52 am

PM it to me. It may not help but you never know. If you can't PM it (because it's too big) send it to Chris @ twilightrender [dot] com.

Also (more importantly), can you send me one or more of those files that crash? The smallest ones would be best, and / or the ones that crash most frequently.

tuna57
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Joined: Wed Jul 09, 2014 11:54 pm
OS: MacOSX 10_11
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Re: Latest TW V2 Crashing

Post by tuna57 » Mon Jul 18, 2016 5:32 pm

Chris pm's sent. Side note uninstalled , reinstalled TW twice on both machines, didn't make any difference.
TwilightPro V2.11

tuna57
Posts: 884
Joined: Wed Jul 09, 2014 11:54 pm
OS: MacOSX 10_11
SketchUp: SU 2015Pro SU2018Pro

Re: Latest TW V2 Crashing

Post by tuna57 » Wed Aug 31, 2016 12:21 pm

I gave up. Reverted back to previous TW V2 pro on the iMac. Been having to go back into older models a lot lately , couldn't deal with the crashing . Couldn't get any work done. Oh well....... liked a lot of the new features.
TwilightPro V2.11

Chris
Posts: 5344
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Latest TW V2 Crashing

Post by Chris » Wed Aug 31, 2016 2:00 pm

I was never able to repeat any of the crashes. It never crashed for me even once.

I have no idea what might be going on. Maybe it has to do with a conflict with another plugin. What plugins do you have installed? There is a known problem with Thea on OSX, so if you have that installed, try disabling it (Preferences -> Extension, uncheck Thea) and restart SketchUp. You can try that with any other extension too.

tuna57
Posts: 884
Joined: Wed Jul 09, 2014 11:54 pm
OS: MacOSX 10_11
SketchUp: SU 2015Pro SU2018Pro

Re: Latest TW V2 Crashing

Post by tuna57 » Wed Aug 31, 2016 6:09 pm

Chris, I really do appreciate your earlier help with looking into the problem. Needed to vent a little I guess. Have been having to go back into a lot of 2 and 3 year old projects to develop potential changes for the client. The day I reverted back, a model I had made changes to and needed to reapply materials and cook some new renders, crashed every time I opened the material editor. After about 15 times got frustrated and switched back to older version. Out the office this week. When I get back I'll check my plug ins again and see if I can find a conflict. Maybe I missed one the first time around.
TwilightPro V2.11

tuna57
Posts: 884
Joined: Wed Jul 09, 2014 11:54 pm
OS: MacOSX 10_11
SketchUp: SU 2015Pro SU2018Pro

Re: Latest TW V2 Crashing

Post by tuna57 » Sat Oct 15, 2016 5:56 pm

Chris, just want to let you know. I downloaded and installed the latest version TW v2 this morning. I am not getting the crashing issues that I originally posted about. I'm doing my happy dance right now. not sure what changed but it seems to have corrected the problem. Thank you, thank you, thank you..... :whoot:
TwilightPro V2.11

Chris
Posts: 5344
Joined: Sun Mar 08, 2009 3:00 am
OS: Win10
SketchUp: 2016

Re: Latest TW V2 Crashing

Post by Chris » Sat Oct 15, 2016 8:12 pm

:D
I'm not sure what made the difference either. But in any case, I'm glad it's working!

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