SKETCHUP TRAVA AO INICAR

GASTROBILDS
Posts: 12
Joined: Thu Sep 23, 2021 3:05 pm

Re: SKETCHUP TRAVA AO INICAR

Post by GASTROBILDS » Mon Dec 13, 2021 5:32 pm

Fletch wrote: Fri Dec 10, 2021 7:57 pm wow, I could not have guessed this. :shock:
Thank you very much for your follow-up response. It is helpful to know. :hat:
NOOOO...

I thought that was it, but no! the error continues! ='(

Sorry! But I thing I'll stop trying to use the TWLINGHT. I'm upset about this erro!

thaks!

Fletch
Posts: 12520
Joined: Fri Mar 20, 2009 2:41 pm
OS: PC 64bit
SketchUp: 2020-2022
Contact:

Re: SKETCHUP TRAVA AO INICAR

Post by Fletch » Tue Dec 14, 2021 5:17 pm

Frustrating. Sorry to hear.
Another person with similar problem reported that they disabled the SubD plugin and found this fixed the problem.
Try to disable SubD plugin from the Extensions Manager

GASTROBILDS
Posts: 12
Joined: Thu Sep 23, 2021 3:05 pm

Re: SKETCHUP TRAVA AO INICAR

Post by GASTROBILDS » Wed Dec 15, 2021 7:52 pm

Fletch wrote: Tue Dec 14, 2021 5:17 pm Frustrating. Sorry to hear.
Another person with similar problem reported that they disabled the SubD plugin and found this fixed the problem.
Try to disable SubD plugin from the Extensions Manager
the problem is: when I isntall the TWILIGHT the SKETCHUP don't open.

Fletch
Posts: 12520
Joined: Fri Mar 20, 2009 2:41 pm
OS: PC 64bit
SketchUp: 2020-2022
Contact:

Re: SKETCHUP TRAVA AO INICAR

Post by Fletch » Thu Dec 16, 2021 9:12 am

  1. Is SketchUp working fine without any plugins installed?
  2. What operating system are you working in?
  3. Which version of SketchUp are you using?
  4. Where did you download this version of SketchUp you are using?
  5. Which version of Twilight are you using? We can not help you if you download Twilight from anything other than our official website.
  6. Is Twilight Render the only Plugin installed in SketchUp? Please verify that there are no other plugins or extensions installed at all in SketchUp when this crash occurs.
Which of the following is true? If you open SketchUp after Twilight Render is installed and SketchUp crashes...
1. the Bugsplat screen does not appear after crash
2. the "Bugsplat screen appears after crash

If the following is the case:
  1. the crash happens upon opening SketchUp immediately after installation of Twilight
  2. Twilight is installed exclusively, no other plugins installed.
  3. the crash does not show Bugsplat screen.
We have no idea what could be causing this. Obviously if we designed a plugin that crashed SketchUp we would not be a business selling a SketchUp plugin. :-: We are sorry for your frustration, but you will need to seek professional technical computer assistance in your country of residence.

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