Load Error

For all the users of Twilight Render (V1 & V2), to ask questions and get started
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lauradeclercq
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Joined: Wed Jan 11, 2023 3:39 pm

Load Error

Post by lauradeclercq » Wed Jan 11, 2023 3:49 pm

Hello,

I have Sketchup Pro 2022 on my computer (Mac Book Pro 2022 - Apple M2). I downloaded Twilight Render V2, Hobby, x64 for OSX but after the download when I re-open Sketchup to see the extension displayed in the menu I get an error message "LOAD ERRORS" (please see attachment).

I don't know what to do, I already uninstalled and reinstalled Sketchup and Twilight Render V2. I also tried with the 32 bits. Nothing done.

Can you help me, I'm completely stuck? Thanks in advance! :-)

[i
Attachments
322690938_1622528694846472_7260333155330333077_n.jpeg
322690938_1622528694846472_7260333155330333077_n.jpeg (307.93 KiB) Viewed 9144 times
321912301_856964595608216_5283261561403798358_n.jpeg
321912301_856964595608216_5283261561403798358_n.jpeg (188.6 KiB) Viewed 9144 times

Fletch
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Re: Load Error

Post by Fletch » Wed Jan 11, 2023 4:20 pm

Subject: Twilight Render and macOS M1 processors
Chris wrote: Thu Mar 24, 2022 3:24 pm Please note, at this time Twilight Render does not run natively on the macOS M1 processor. If you have a macOS computer running the M1 processor, you will need to run SketchUp using the Rosetta 2 application. You can find out more about using Rosetta via this article from "MacWorld":

https://www.macworld.com/article/338843 ... stead.html

kdess
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Joined: Thu May 04, 2023 7:04 pm

Re: Load Error

Post by kdess » Fri Aug 25, 2023 4:21 pm

Hello,

I have exactly the same problem, so I dowloaded Rosetta and it doesn't change anything. Still no way to get Twilight render in my Sketchup 2023... Did somebody find a solution to this bug ?
thanks

Fletch
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Re: Load Error

Post by Fletch » Mon Aug 28, 2023 9:09 pm

There is not much we can do with the change for Mac's processor architecture.
We are in development of a new version of Twilight that will be compatible. We can not give timelines for development. But I can assure you it is in development. ;)

ntxdave
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Re: Load Error

Post by ntxdave » Mon Aug 28, 2023 10:27 pm

Fletch wrote: Mon Aug 28, 2023 9:09 pm We are in development of a new version of Twilight that will be compatible. We can not give timelines for development. But I can assure you it is in development. ;)
This sounds exciting (at lease I hope it is :) ). Is there any info at all that you can share?

Fletch
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Re: Load Error

Post by Fletch » Wed Aug 30, 2023 11:41 am

ntxdave wrote: Mon Aug 28, 2023 10:27 pm This sounds exciting (at lease I hope it is :) ). Is there any info at all that you can share?
We have a working alpha version. :^:

ntxdave
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Re: Load Error

Post by ntxdave » Wed Aug 30, 2023 1:19 pm

Do you need/want any volunteer testers?

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