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Load Error

Posted: Wed Jan 11, 2023 3:49 pm
by lauradeclercq
Hello,

I have Sketchup Pro 2022 on my computer (Mac Book Pro 2022 - Apple M2). I downloaded Twilight Render V2, Hobby, x64 for OSX but after the download when I re-open Sketchup to see the extension displayed in the menu I get an error message "LOAD ERRORS" (please see attachment).

I don't know what to do, I already uninstalled and reinstalled Sketchup and Twilight Render V2. I also tried with the 32 bits. Nothing done.

Can you help me, I'm completely stuck? Thanks in advance! :-)

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Re: Load Error

Posted: Wed Jan 11, 2023 4:20 pm
by Fletch
Subject: Twilight Render and macOS M1 processors
Chris wrote: Thu Mar 24, 2022 3:24 pm Please note, at this time Twilight Render does not run natively on the macOS M1 processor. If you have a macOS computer running the M1 processor, you will need to run SketchUp using the Rosetta 2 application. You can find out more about using Rosetta via this article from "MacWorld":

https://www.macworld.com/article/338843 ... stead.html

Re: Load Error

Posted: Fri Aug 25, 2023 4:21 pm
by kdess
Hello,

I have exactly the same problem, so I dowloaded Rosetta and it doesn't change anything. Still no way to get Twilight render in my Sketchup 2023... Did somebody find a solution to this bug ?
thanks

Re: Load Error

Posted: Mon Aug 28, 2023 9:09 pm
by Fletch
There is not much we can do with the change for Mac's processor architecture.
We are in development of a new version of Twilight that will be compatible. We can not give timelines for development. But I can assure you it is in development. ;)

Re: Load Error

Posted: Mon Aug 28, 2023 10:27 pm
by ntxdave
Fletch wrote: Mon Aug 28, 2023 9:09 pm We are in development of a new version of Twilight that will be compatible. We can not give timelines for development. But I can assure you it is in development. ;)
This sounds exciting (at lease I hope it is :) ). Is there any info at all that you can share?

Re: Load Error

Posted: Wed Aug 30, 2023 11:41 am
by Fletch
ntxdave wrote: Mon Aug 28, 2023 10:27 pm This sounds exciting (at lease I hope it is :) ). Is there any info at all that you can share?
We have a working alpha version. :^:

Re: Load Error

Posted: Wed Aug 30, 2023 1:19 pm
by ntxdave
Do you need/want any volunteer testers?